As you may have noticed, some of our items are listed as pre-order products. Due to the limited availability and nature of these products, we do not keep but a limited stock on hand. We do collect payment of these items up front, to insure against overstock based on interest alone. Once we have received payment, your place in line for the order is guaranteed. At the end of the closing period we place the order, and ship it to you immediately upon arrival, along with any other items you may have ordered. If for any reason, a change in the status of a pre-order should occur, you will be notified and issued a full refund if you should choose to cancel the order at that point. PLEASE NOTE: Any items ordered in the same transaction as a Pre-order item will not ship until your pre-order item arrives. We do try to make the order and delivery process as quick and smooth as possible, but it is important to remember this when placing your order. If there is a piece you love and would like to arrive before your Pre-order delivery, we would love to accomodate you, and ask that you please place that order in a separate transaction that does not contain a Pre-order item. If you have any further questions, please contact us at email@example.com Thank you for your business and support!